Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to handle new issues for closed epics?

If new issues arise later for an epic which has been closed, how should it be handled? Do we reopen the epic or what? What would be the best practice for this scenario?

1 answer

1 accepted

0 votes
Answer accepted

Hi @Sabeena Faizun ,

 

We using automation for Jira.

when an epic is in Closed / Done status. when a new story is added into that epic, there is an automation rule to transit the Epic Status to "In Progress".

Please check the below article. it may be useful 

https://community.atlassian.com/t5/Jira-Software-questions/What-exactly-does-quot-Mark-As-Done-quot-do-to-an-Epic/qaq-p/1020345 

 

Thanks,

Anvesh

Thank you for the suggestion

@KAGITHALA BABU ANVESH : Could you show us how your rule lookes like?

Our rules unfortunately does not work...

Epic_rule.PNG

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
Community showcase
Published in Jira Software

👋 Looking for 15-20 volunteers to test Atlassian training content

Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...

461 views 19 23
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you