How to handle new issues for closed epics?

[Sabeena Faizun]

If new issues arise later for an epic which has been closed, how should it be handled? Do we reopen the epic or what? What would be the best practice for this scenario?

[KAGITHALA BABU ANVESH · Accepted solution]

Hi @Sabeena Faizun ,

We using automation for Jira.

when an epic is in Closed / Done status. when a new story is added into that epic, there is an automation rule to transit the Epic Status to "In Progress".

Please check the below article. it may be useful 

https://community.atlassian.com/t5/Jira-Software-questions/What-exactly-does-quot-Mark-As-Done-quot-do-to-an-Epic/qaq-p/1020345 

Thanks,

Anvesh

[Sabeena Faizun]

Thank you for the suggestion

[itb_hmmdeutschland_de]

@KAGITHALA BABU ANVESH : Could you show us how your rule lookes like?

Our rules unfortunately does not work...