Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,457,225
Community Members
 
Community Events
176
Community Groups

How to grant access to external partners to create tickets in JIRA

The company I work for uses an external partner for QA. I would like to share a board w/the external partner for them to create/add tickets to the board, that we would then assign to an internal dev. I need help understanding how I can give access to one board in JIRA without an additional license. External share does not seem to solve for this issue as the main goal will be to have the external partner create tickets in JIRA and from what I have read, external share provides minimal access to the board to view, add comments and attachments to tickets that have already been created.  

1 answer

0 votes

Hi @Juliann Otto,

Welcome to the community!

If all you want to have the QA team do is create tickets from outside Jira here is an article about multiple ways you can do that.  

https://community.atlassian.com/t5/Jira-articles/Five-Options-for-Creating-Jira-issues-from-Online-Forms/ba-p/845260

Cheers,
Nick [Tempo/ALM Works]

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS

Atlassian Community Events