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How to get Reporter's Organization using smart value

Baddy I'm New Here May 22, 2022

I am trying to build an automation whereby when a Reporter on the issue is changed from A to B, the underlying Organization should also change from A's organization to B's. 

Currently when the Reported is changed, Organization remains intact and doesnt get corrected to the new reporter's. 

1 answer

0 votes

Hi @Baddy 

 

Please use 'Use reporter's email domain' option.

organisation.png

 

Regards,

Sebastian

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