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How to display additional info on linked issues?

Hi, 

The information on a linked issue shown on the issue screen is limited to the issue key, subject, priority (icon), assignee and state.

I'm used to be able to display all kind of additional information, from both the built-in and custom fields, for example, version of the linked issue.

What is the way to surface an additional information on a linked issue in Jira?

 

Thank you,

Inna

5 answers

1 accepted

1 vote
Answer accepted

Hi, @Inna S.  Indeed, there's currently no way to do this with Jira "out-of-the-box," and as @Rahul_RVS_Support and @Hannes Obweger - Fine Software - JXL suggest by sharing info. about their apps., there are a number of Atlassian Marketplace apps that may meet your needs — including theirs.

If I may, I would suggest you conduct your own Atlassian Marketplace search using the criteria that matters to you.

For example, you are one Jira Cloud and you are looking for a way to view detailed information of your own choosing for linked issues. That search might look like this:

https://marketplace.atlassian.com/addons/app/jira/top-selling?hosting=cloud&moreFilters=cloudFortified&query=flexible%20view

Note that I used Jira, Cloud, Cloud Fortified (i.e., meets Atlassian security standards), and "flexible view."  I tried with and without "linked issues" but adding it showed a bunch of apps that don't really do what state above. 

Now you can craft your own search for the right (for you) app.

You may also want to check out this article about finding and evaluating the "right" marketplace apps.

How to Evaluate Jira Apps: Advice for Solution-Hunting

Hope this helps,

-dave

P.S.  Full disclosure: I am also affiliated with a company that makes one of the apps that shows up in the search results (but so do many others).

Thank you, @Dave Rosenlund _Tempo_ , this is a very valuable suggestion. Will definitely explore the options.

I have a lot of security related concerns with regards to the marketplace apps, so was hoping to do without. But I guess, this is what we have.

Thank you for your help.

Like Dave Rosenlund _Tempo_ likes this
2 votes

Hi @Inna S 

I do not believe that is possible with out-of-the-box Jira Cloud.

There are several open suggestions to enable configuration of those fields, such as this one: https://jira.atlassian.com/browse/JRACLOUD-36490

Kind regards,
Bill

As I still have an access to our old app, I thought I would share the view I am looking for.

You see, this is the individual issue 'card'.

It has a tab called Dependencies.

That has two tabs: predecessors and successors.

Where all the related items are displayed. And any user can choose

a) what fields of the related items should be presented,

b) in what order

c) in what sort order

d) how they should be filtered

 

So far I see nothing that would be remotely similar to this functionality in Jira or in any of the marketplace apps.

RallyLinkedIssues.jpg

0 votes
Rahul_RVS_Support Marketplace Partner Aug 08, 2022

Hi @Inna S 

If you are fine with a mktplace app, you can have a look at our add-on to get this data.

Issue Hierarchy Reports 

and generate insights such as:

- View the full Jira Issue Type hierarchy of Linked issues,
Portfolio/Advanced Roadmaps, Epics, and Subtasks up to 10 levels.

- % complete based on time spent and story points at each hierarchy level

- Sum up Time Spent, Org Estimate, Time Rmng, custom number
fields

The app allows you to add your custom fields on the report screen.

Links HIerarchy.PNG

Thank you, @Rahul_RVS_Support .

In this specific question I mean the information present on the issue screen, where there is a line for every linked issue. 

In our old system this was super easy and flexible, so I thought I might be missing some configuration, but apparently I'm not.

Hi @Inna S

just to add to Bill's answer: If you're open to solutions from the Atlassian Marketplace, you may want to explore some of the hierarchy-focused apps in the Marketplace. 

E.g, my team is working on JXL for Jira, a full-fledged spreadsheet/table view for your issues that allows viewing and inline-editing all your issue fields (including all custom fields). JXL can also show your issues in their hierarchy - either based on the built-in parent/child relationships, or based on issue links, or any combination of these. As you can freely configure the data to be shown in the table, this should nicely solve your use case:

issue-link-hierarchy.gif

Hope this helps,

Best,

Hannes

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