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How to delete stories from the backlog?

I want to delete a story from the backlog but it seem that there is an issue with "authority" I don't understand why since i am the administrator

 

How can i solve this?

4 answers

1 vote
Benjamin Community Leader Dec 08, 2021

@JW Ouwehand ,

 

In the permission scheme, do you have the permission to delete issues? 

 

Thanks,

 

Ben

Thanks, Schermafbeelding 2021-12-08 om 21.45.37.pngSchermafbeelding 2021-12-08 om 21.02.30.pngsee below pics

Can you share with us an image of the permission scheme that shows the Delete Issue permission and the users/groups/roles granted that permission?

Are you just an administrator for the project, or are you a Jira Administrator?

A Jira Administrator can use the Permissions Helper tool to get more information about why you are unable to execute the operation.

Refer to https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/

is this the image you mean. I notice the delete issue in "uitpakken bruidsschat" on other board i can delete storieSchermafbeelding 2021-12-09 om 14.25.00.png

Select Project Settings from the navigation pane on the left.

Screen Shot 2021-12-09 at 7.45.52 AM.png

 

Then select Permissions. 

Screen Shot 2021-12-09 at 7.46.46 AM.png

That will display the Permission Scheme and the details of that scheme for your project.

In the new screen under Issue Permissions find Delete Issues. Look at the Users/Groups/Project Roles assigned to that permission. You need to be a member of a User Group or Project Role or called out individually there in order to be able to delete issues in that project.

Screen Shot 2021-12-09 at 7.48.10 AM.png

@JW Ouwehand 

Welcome to the community.

If you have the permission according to the permission scheme, can you  share with us the steps you are going through to try to delete the issue and the results you see?

Hi Benjamin I have permission to delete an issue in the permission scheme

Benjamin Community Leader Dec 08, 2021

Thank @JW Ouwehand . Do you have the screen shot of the error that pops up when attempting to delete?

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