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How to @comment using a Custom Field type User Picker (multiple users) in Automation rule

Deleted user Mar 26, 2021

I would like to @that the users that were capture in a custom field type User Picker (multiple users)

Which is the smart value for a custom field for "User Picker" (multiple users)?

2 answers

1 vote
John Funk Community Leader Mar 26, 2021

Hi Israel,

I have not tried to @ a custom field before, but the smart value syntax for any custom field is:

{{issue.Custom Field}} where Custom Field is the exact name of your field. Or you can use the id of the field: {{issue.customfield_16999}} replacing that number with the ID of your custom field. 

Not sure if any one still needs this question answered but it looks like a viable answer that worked for me is:

{{#issue.CustomField}} [~accountid:{{accountId}}] {{^last}}, {{/}}{{/}}

Found this answer here from Bill Shelby:  

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