How to close a sprint ?


Here are the background information:

  • Created a project in KANBAN mode
  • Created many task / stories in it
  • Bulk change to switch to a SCRUM project
  • removed the KANBAN project

Now the issue:

  • when user that are administrator of the SCRUM project try to end a sprint, they have an error message:
    • To update this sprint you must have Project Administrator permissions for all of the following projects: 12800, Scrum Project
  • They are administrator of the "Scrum Project", but i think that the "12800" is the ID of the old KANBAN project.
  • As this KANBAN project has been removed, i cannot add them as administrator of this project



  • They can't close the sprint, and it's not good


Does anyone know about this issue ? how can i handle it ? how can I remove this error message and let the administrators of the project end their sprint without me ?



1 answer

Hi Johann,

Yes, 12800 is the project id. There is known bug that if issue is moved to another project then it is not cleared from sprint, check the workaround available in the ticket.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Jira

Make your Atlassian Cloud products more secure: our NEW admin security guide

Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...

100 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you