How to close a sprint ?


Here are the background information:

  • Created a project in KANBAN mode
  • Created many task / stories in it
  • Bulk change to switch to a SCRUM project
  • removed the KANBAN project

Now the issue:

  • when user that are administrator of the SCRUM project try to end a sprint, they have an error message:
    • To update this sprint you must have Project Administrator permissions for all of the following projects: 12800, Scrum Project
  • They are administrator of the "Scrum Project", but i think that the "12800" is the ID of the old KANBAN project.
  • As this KANBAN project has been removed, i cannot add them as administrator of this project



  • They can't close the sprint, and it's not good


Does anyone know about this issue ? how can i handle it ? how can I remove this error message and let the administrators of the project end their sprint without me ?



1 answer

Hi Johann,

Yes, 12800 is the project id. There is known bug that if issue is moved to another project then it is not cleared from sprint, check the workaround available in the ticket.



Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

12,132 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you