How to close a sprint with cancelled tasks

[Alex Viale]

Unable to close sprints that have cancelled tasks. 

[Angélica Luz]

Hello Alex,

Thank you for reaching out to Atlassian Community!

When closing a sprint, the completed tickets are the ones mapped to the very last column, that's why it's not possible to close the sprint with canceled tasks.

There is a feature request suggesting the implementation of this ability:

• Possibility to close the Sprint when there are unmapped statuses (such as Cancelled)

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

[Alex Viale]

:) So what should i do to close a sprint in this case?

[Angélica Luz]

Jira considers as completed all issues mapped to the very last column, so you need to map the statuses to the last column in order to close the sprint.

[Alex Viale]

Mapping it to the last column would just not be accurate. The last column would never be "cancelled". I must be missing something

[Angélica Luz]

Hi Alex,

On next-gen (team-managed) projects currently, only the last column sets a resolution and a ticket is considered Resolved if it has a resolution.

It’s possible to edit the workflow now, but still, only the very last column on the board is what will set the resolution.

• Manage how work flows in your next-gen project

[Valentin Dragin]

Much wow,

very cool.