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When closing a sprint, the completed tickets are the ones mapped to the very last column, that's why it's not possible to close the sprint with canceled tasks.
There is a feature request suggesting the implementation of this ability:
Please, click on vote and watch to receive updates about the feature.
On next-gen (team-managed) projects currently, only the last column sets a resolution and a ticket is considered Resolved if it has a resolution.
It’s possible to edit the workflow now, but still, only the very last column on the board is what will set the resolution.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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