we use the jira service desk and want to change the order and default priority because get a lot of issues with critical priority.
When trying to change the Default scheme I get an unauthorized error:
As per this documentation the default priority scheme cannot be edited, only associated with projects.
Also, as unfortunate as it is:
"Priority schemes are not available for JIRA Service Desk projects."
As for other project types (Software and Business) check out the documentation I linked.
Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...
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