How to change the order and default priority in Jira Service Desk

Hi,

we use the jira service desk and want to change the order and default priority because get a lot of issues with critical priority.

When trying to change the Default scheme I get an unauthorized error:

priority.JPG

1 answer

0 vote

Hi Ralph,

As per this documentation the default priority scheme cannot be edited, only associated with projects.

Also, as unfortunate as it is:

"Priority schemes are not available for JIRA Service Desk projects."

As for other project types (Software and Business) check out the documentation I linked.

thank you very much for this info.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 21, 2018 in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

1,256 views 10 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you