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How to automatically add a label to a defect/issue if its assigned to a particular Triage category

I need to automatically add a label to a defect, if its assigned to our triage category/assignment group. 

1 answer

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Mark Segall Community Leader Sep 07, 2022

Hi @Gopalakrishnan Dhandapani and welcome to the community!

It would work like this:

2022-09-07_06-12-04.jpg

I'm using components in my example, but you could change that to whatever you're using for category/assignment group.

If you want this to be specific to a defect issue type, you could add a condition just before the edit issue action (Issue Type = Defect)

Thanks @Mark Segall

Can you help me with how to land into Automation page?

Mark Segall Community Leader Sep 09, 2022

It's under project settings.  You can get there from this link:

https://YOURINSTANCE.atlassian.net/jira/servicedesk/projects/YOURPROJECTKEY/settings/automate#/tab/rule-library/withBanner

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