How to attach a file from Google Drive?

[andrea.dico]

Hi everyone !

I used to be able to attach files either from Google Drive or from my PC, when creating an issue.

Now, when clicking on "Drop files to attach, or browse" I only see my HD, and no way to see Google Drive.

Do you know how to solve this?
Thank you in advance, Andrea

[andrea.dico]

Thanks for your kind answers Daniel and Brant.

Will try to see what the article suggests and pick their suggestions.

All the best, Andrea

[Daniel Ebers]

Hi @andrea.dico

I remember an article where this was explained in more detail:

https://community.atlassian.com/t5/Jira-articles/Updates-to-your-file-uploading-experiences/ba-p/1592157

In short and my own words: the upload via Google was a rarely used feature so it was removed.
Please review the article, please also consider what Brant recommended and update us here in case you have further questions.

Regards,
Daniel

[Brant Schroeder]

@andrea.dico Welcome to community.  

I know that this can be done via an app https://marketplace.atlassian.com/apps/1216787/google-drive-docs-for-jira?hosting=cloud&tab=overview

Do you know if you potentially used to have this app?  Other than that app you would use an issue link and add the URL to the issue.