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How to attach a file from Google Drive?

Hi everyone !

I used to be able to attach files either from Google Drive or from my PC, when creating an issue.

Now, when clicking on "Drop files to attach, or browse" I only see my HD, and no way to see Google Drive.

Do you know how to solve this?
Thank you in advance, Andrea

 

 

 

3 answers

0 votes
Brant Schroeder Community Leader May 18, 2021

@andrea_dico Welcome to community.  

I know that this can be done via an app https://marketplace.atlassian.com/apps/1216787/google-drive-docs-for-jira?hosting=cloud&tab=overview

Do you know if you potentially used to have this app?  Other than that app you would use an issue link and add the URL to the issue.

0 votes
Daniel Ebers Community Leader May 23, 2021

Hi @andrea_dico

I remember an article where this was explained in more detail:

https://community.atlassian.com/t5/Jira-articles/Updates-to-your-file-uploading-experiences/ba-p/1592157

In short and my own words: the upload via Google was a rarely used feature so it was removed.
Please review the article, please also consider what Brant recommended and update us here in case you have further questions.

Regards,
Daniel

0 votes

Thanks for your kind answers Daniel and Brant.


Will try to see what the article suggests and pick their suggestions.

 

All the best, Andrea

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