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How to add the Anyone group to the Browse Project permission

Hello everybody. I need my projects in Jira to be viewed by anyone without authorization. So I am trying to do it according to this instruction: https://support.atlassian.com/jira-cloud-administration/docs/allow-anonymous-access-to-projects/

But there was a problem with this part of the instruction:

“To allow users to view and search for issues in a project without logging in, add the Anyone group to the Browse Project permission in the permission scheme for the project.”

 The problem is that I do not understand how to add the "Anyone" group, there is no such option in my list of groups  1.jpg(I attach a screenshot).

What am I doing wrong?

3 answers

1 accepted

2 votes
Answer accepted
Hana Kučerová Community Leader Nov 26, 2021

Hi @labidahrom ,

welcome the Atlassian Community!

I believe there's a mistake in the documentation and you need to select "Public" instead of "Anyone".

Hi Hana. Thanks for your comments!

I also thought that there might be a mistake in the word public / anyone and tried setting with the word public”, however the project is still closed for everyone

It seems I did it. So what was the problem:

1. There is really a mistake in the official documentation, instead of "anyone" you have to choose the "public" group

2. The guides from the official documentation work only for Company-managed projects, while I had a Team-managed project. Therefore, initially, even using the "public group", nothing worked. After I changed the project to Company-managed, everything worked out)

0 votes

Hi @labidahrom ,

first of all you need to grant Application access to Anyone (so anonyous users can access your JIRA). Did you performed this task?

Fabio

Hi Fabio. Thanks for your comments! No, I did not grant Application access to Anyone, because this is not written in the instructions and I do not know how to do it. Can you give me a link to the place in the documentation where it is written how to do this?

Hi @labidahrom ,

if you read this doc https://support.atlassian.com/user-management/docs/update-product-access-settings/#Updateproductaccesssettings-Giveexistingusersproductaccess you can see that, at product level, you should provide access to anonymous users.

If anonymous user can't access your product , for sure he can't see issues in your specific project.

BTW, check all the other projects can't be accessed by anonymous user.

Please, let me know if it works.

Fabio

Like Hana Kučerová likes this

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