How to add a revoked user to the project

Kashif May 24, 2022

Hi team,

 

Looking for assistance to add a user, there is following message shows, when I add:

 

Untitled-1.jpg

 

Thank you

 

 

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 24, 2022

Welcome to the Atlassian Community!

You will need to go into the user management and remove the "disabled" flag from the user you are trying to invite. 

You can't invite them because they've already had access and hence don't need a new account, and you've flagged them as "not able to use this system any more", so you don't want to email them an invite, until you've re-enabled them.

Kashif May 25, 2022

Hi Nic, 

Thank you for reaching, In user management only active users are visible. So please inform from where I can find deactivated users and then how can I grant access to them. 

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 25, 2022

You do that in the user management screens - they list all users and the enabled/disabled flag. 

Kashif May 25, 2022

I got it, 

 

It is showing on clicking all users:) thank you 

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