Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to achieve "Status changed from Todo and status not changed by assignee"? Edited

We want to promote the practice in our team that our issues have been discussed by the assignee with the reviewer, before the issue is moved by the Reviewer from 'Todo' to 'Ready for Work'.  That would indicate that some form of discussion has gone ahead.

We don't want to use Workflow Conditions to enforce this.

So what we looking to achieve is a filter either:

"status changed from 'To Do' and status changed by reviewer()"


"status changed from 'To Do' and status not changed by assignee()"

Unfortunately I can't seem to find a way of implementing either of these functions. JQL doesn't support either, and I'm not sure I could implement it as a ScriptRunner custom  JQL function.

Does the hive mind have any suggestions?

2 answers

1 vote
Jack Community Leader May 07, 2021

I’m not sure why you would not want to do this with a condition in the workflow. Seems like such a natural fit if you want the reviewer to be the one to transition that’s exactly what the condition is for. Another possible option would be to somehow incorporate Automation such that when the transition is done you could check to verify if it was done by the reviewer. You would want to have a user picker custom field that recorded the reviewer so you can verify against that. You could send an email if violations. 

Hi @Richard Lucas  Use something like this :- 

(status changed FROM "in review" TO "resolved") AND assignee = vikrant-yadav2

status changed from x to y on <date> by <username> AND assignee was <username> on <date>

Thanks Vikrankt, but how do we avoid hard coding the username? That's the bit that's stumped me.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June ask me anything (AMA)

Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...

82 views 3 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you