Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to Update the Key Number after import Project

Please help to update the Key number of a project from the sequence 1.

we have import the project into New URL , now need to update sequence from 1.

 

1 answer

1 accepted

0 votes
Answer accepted
Liam Green Community Leader Jun 03, 2021

Hi @Nitesh Utmani 

The key is generated automatically - You cannot change the number.

Thanks,

Liam

Hello Liam,

thanks for the Answer,

But Its a New project migrated to New Cloud site , previously due to some issue.

need to delete the issues.

 

so is there any way these number can be updated?

or

If we create the same copy of the project , and move issues from 1 project to another ,

will key & key number updated to new key & new sequence once moved.

Liam Green Community Leader Jun 03, 2021

Hi Nitesh

If you're importing to a new project in a new cloud site then you could give the new project the same key and the numbers would then follow

e.g. if the current project is ABC-1, ABC-2, ABC-3, etc then the new project would retain this.  If the current project does not have issues starting at 1 (because issues have been deleted, for example) then the numbers would not match.

If you're moving issues from one project to another, in the same instance, then the issue will get a new key and number but the previous key and number will show in the history of the ticket.

Thanks, 

Liam

Hello Liam,

thanks for the Answer, it clarified lot of things.

 

Is there any way we can change the Key and Number while importing Projects using Jira cloud back up?

or 

can we use the existing project configuration to create the project copy for moving issues to new Project?

 

thanks in Advance.

Nitesh

Liam Green Community Leader Jun 03, 2021

Hi Nitesh

There isn't any way to change the key or number during the import - you'd need to create the project with the key you want first.

You can use an add on such as Project Configurator for Jira to move the project with configuration but it is not possible out of the box from Jira.  The add on is a paid-for add on and not something that I personally have knowledge of but I have seen good reviews of it.

Thanks,

Liam

Like Nic Brough _Adaptavist_ likes this

Hello Liam,

 

thanks for help .

It was very helpful in setting up project.


Thanks

Nitesh

Liam Green Community Leader Jun 07, 2021

Hi @Nitesh Utmani 

You're very welcome.  If my answer was helpful, feel free to 'accept' it at the top of this page.

Thanks,

Liam

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

243 views 7 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you