How to Show my Knowledgebase search results in JIRA.

PC Rao May 18, 2022

Hi,

We are looking for ways to integrate our Search engine with the JIRA Software so that our users can perform search and view results from our Search Engine from within JIRA Software interface. This will help our users avoid creating JIRAs that can be avoided by finding solutions from Knowledge Database. Our search service offers full search features via REST API. We need to extend JIRA default Search to perform an outgoing REST call and display results along with JIRA's search results. A federated search is what we are looking for. Here is a screenshot of my requirement.

Screen+Shot+2020-07-07+at+9.24.10+am.png

As shown above, I would like to add "Show My Knowledgebase results" link that would display our Knowledgebase results upon clicking.

Please point me in the right direction as I am new to JIRA Software development/extension.

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