How to Manage Private Filters and Dashboard

Maria Mariella Bautista March 31, 2024

Hi,

For Filters, I need to check for filters that uses a Project Category since we are planning to delete it and we wanted to make necessary changes in the JQL first to avoid issues before deleting the Project Category.

I'm using Jira rest API to get the list of filters and their JQL but my problem is that there are private filters, we have over 6000 filters and I'm only able to get around 2500 of data.
I'm aware that I could go to System > Filters > temporarily Change Owner to myself, add myself as Viewer and then revert back the owner but that would take some time since we have thousands of filter.

What would you suggest on how I could manage filters that are private?
Is there other way or should I just ask for Atlassian Support to get all the filter and their JQL for me?

For Dashboard, similar problem to filter, I am able to get Dashboard data via Jira rest API but I won't be able to check for Dashboards I don't have access/private.

2 answers

1 vote
AMABOWILLI March 31, 2024

Hello @Maria Mariella Bautista Thank you for your question. If I understand you correctly you are looking for a way to manage multiple private filters on your instance. 

If i get that correctly, you can either 

- Perform the change ownership manually ( recommended for few hundred filters)

- Use Change Filter Owner API which is being experimented on as of this moment. 

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-filters/#api-rest-api-3-filter-id-owner-put

 

Or Open a support case with Atlassian they may find a faster way to get this resolved. 

Let me know if this helps or if you find a better way.

 

Thanks

Maria Mariella Bautista April 1, 2024

Thanks for your response @AMABOWILLI ,
- Change ownership manually will not be an option for me since it's thousands of filters.
Change Filter Owner API, I think is not possible as well, to use this, I need to have all the Filter ID and original Owner account ID info first but since I have limited access via API I won't have that info.
I was just checking for other options before I raise any Atlassian Support but if there's no other efficient way then I'll raise a support case.

0 votes
Armitha Reddy Toorpu Ceema March 31, 2024

Hi Maria,

 

If you don't mind, please explain your issue clearly to help us understand better.

 

Thanks & Regards,

Armitha.

Maria Mariella Bautista March 31, 2024

Hi Armitha,

Apologies if I wasn't able to explain it well.

For the filter, I need to check all filters JQL to see which ones are using a Project Category that we are planning to delete and update the JQL query prior to deleting the Project Category to avoid issues but upon using Jira rest API to get all the filters I wasn't able to get all since there are private ones.
What would you suggest on how I could manage filters that are private?
Is there other way or should I just ask for Atlassian Support to get all the filter and their JQL for me?

AMABOWILLI March 31, 2024

In that case, Open a support case with Atlassian they may find a faster way to get this resolved. 

Maria Mariella Bautista April 1, 2024

Also just adding, I only need to get the list of all filters with JQL (I will check the JQL queries from my end and update the changes accordingly)

Maria Mariella Bautista April 1, 2024

Thanks for your response @AMABOWILLI ,
I was just checking for other options before I raise any Atlassian Support but if there's no other efficient way then I'll raise a support case.

Armitha Reddy Toorpu Ceema April 1, 2024

Hi Maria,

As per my understanding, the way to check the list of all private filters is as follows:

Go to System -> Filters

Provide the filter and owner name to retrieve the complete list of private filters.

Please accept if this information is helpful.

Please post the answer if you find any other way from Atlassian support.

 

Thanks,

Armitha.

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