How "Time in Status" field used in JSM and where to see the result ?

Santhosh March 25, 2024

We have a Custom field in Advanced settings, 
So we have like Screenshot 2024-03-25 131557.png

Where can we see the results, where and how it works, Is there anything which will be easy ?

5 answers

1 vote
Gizem Gökçe _OBSS_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 26, 2024

Hello @Santhosh ,

In order to track the time spent on each status I suggest you use a marketplace app. Time in Status which is developed by my team at OBSS, has a report type that will meet your need.  Our app is available for both Jira Cloud, and Data Center. The app has 30-day free trial to experience the full range of features, so please feel free to download and test it. 

If you wish, you can also schedule a live demo. We will provide a comprehensive overview of the application and address any inquiries you may have.

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee

Status Duration report (please see the screenshot above) which shows how much time each issue spent on each status. You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. Status Duration Report in Detail.png

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 

Group By Created Month.png

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts. And the app has a REST API so you can get the reports from Jira UI or via REST. Also you can export the reports in to various formats easily. 

Hope it helps,

Gizem

0 votes
Bloompeak Support
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 26, 2024

Hi @Santhosh

If you prefer using a marketplace app to get time in status info, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For further details, you can have a look at Status Time Reports How to Videos.

  • This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, resolution time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).
  • You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
  • Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
  • You can set different duration formats.
  • You can export reports in CSV file format and open them in MS Excel.
  • You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
  • You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Reports Free.

Hope it helps.

0 votes
Paul Pasler
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 25, 2024

Hi there,

as team member of Awesome Custom Fields, I can recommend to give our app a try, in case you want to show a Time in Status field also in JSM request view.

Cheers,

paul

0 votes
Iryna Komarnitska_SaaSJet_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 25, 2024

Hi @Santhosh ,

Try using the Time in Status for Jira - Reports | Charts | Dashboard app (developed by my team).

The app has a feature that allows you to display the time in status in custom fields.

Frame 1029.png

Here, the documentation describes how to configure this option.

You have a 30-day free trial to get to know the app better.

I hope you find it useful!

0 votes
Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 25, 2024

Hi @Santhosh ,

Time in status is not a jira inbuilt field. It is related some add-ons installed on your jira instance. You can go to https://<baseURL>.atlassian.net/plugins/servlet/upm?source=side_nav_manage_addons and check wat add-ons is used. And later go to https://marketplace.atlassian.com/, search for the add-on and check how to use it. 

Santhosh March 25, 2024

So basically it wont track time right.

Currently we tried this plugin 

" Time in Status Reports".

Link: Time in Status Reports  

This works fine and it shows the time in statuses below the comment section.

So instead the inbuilt "Time in status report" field. We can actually try this plugin directly itself right ?

Or 

How can we relate the inbuilt & this plugin work ?
@Rilwan Ahmed 

Rahul_RVS_Support
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 25, 2024

Hi @Santhosh 

We are the makers of Time in Status Reports.

Can you please reach out to support@rvsoftwares.in

And we can do a quick demo of the app as per your suitable time.

This will help to use all the features of the app effectively.

 

Thanks

Like Rilwan Ahmed likes this
Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 26, 2024

Hi @Santhosh ,

Native jira does not have inbuilt "Time in status" report/gadget/field. It is from the plugin you already have in your jira instance. 

Rahul_RVS_Support
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 26, 2024

Hi @Santhosh 

Is the issue resolved ?

Please let us know if a call is needed.

Thanks

Santhosh March 26, 2024

We are checking on it and will let you know once we can!!.
Actually we are trying to achieve this in Power BI data, So pending on that.
Once we finish that, we will try to connect you @Rahul_RVS_Support 

Rahul_RVS_Support
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 26, 2024

Sure @Santhosh 

Thanks for your reply.

We do have a feature to export TIS data to Power BI.

More details here : Power BI Export

Do try it out.

Thanks

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