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How i can find the child’s issues of epics that exist to specific customer?

Hey, 

i want to find in jira search all the childs issues that belongs to specific customer?

(i dont have script runner)

 

thanks!

1 answer

Hi @Maya_herman 

As you note, this is not possible with out-of-the-box Jira; you would need a scripting add-on.  As a work-around:

How do you know an issue belongs to a specific customer?  Is it by the epic to which it is assigned?

If so, and you have just a few customers' epics to check, you can do this with JQL:

"Epic Link" IN (epicForCustomer1, epicForCustomer2)
ORDER BY "Epic Link", Key

If you have many customers' epics, consider instead:

  • Create a JQL search to find the customers' epics of interest
  • Export the result to a spreadsheet
  • Grab just the Key column of the epics
  • Convert that into a comma separated value (CSV) list
  • Paste that list into the above JQL example

Best regards,

Bill

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