How i can find the child’s issues of epics that exist to specific customer?

[Maya_herman]

Hey, 

i want to find in jira search all the childs issues that belongs to specific customer?

(i dont have script runner)

thanks!

[Bill Sheboy]

Hi @Maya_herman 

As you note, this is not possible with out-of-the-box Jira; you would need a scripting add-on.  As a work-around:

How do you know an issue belongs to a specific customer?  Is it by the epic to which it is assigned?

If so, and you have just a few customers' epics to check, you can do this with JQL:

"Epic Link" IN (epicForCustomer1, epicForCustomer2)
 ORDER BY "Epic Link", Key

If you have many customers' epics, consider instead:

• Create a JQL search to find the customers' epics of interest
• Export the result to a spreadsheet
• Grab just the Key column of the epics
• Convert that into a comma separated value (CSV) list
• Paste that list into the above JQL example

Best regards,

Bill