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I've been trying to get a good agile system setup and despite the number of tutorials and articles i've been through, i'm still not sure how to arrange my system in Jira (or any of the others i've tried for that matter). I just started using it the other day.
I am a web developer and web hosting company with multiple clients, and multiple websites. I'm often working on multiple project at a time (a main build, and a few emergencies and bugs in a week) and i'd like to be able to have a clear view of my work week and what things are due across multiple clients.
I"m seeing it this way (using a imaginary company Cool Cats as an example):
Project: a great website (www.coolcats.com)
Epic: Build the initial website
Story: Set up a hero area for the main page
task: find a great graphic
task: insert wonderful text
Project: a secondary website for cat sunglasses (www.coolglassescat.com)
Epic: Make store where cats can buy shades
Story: The glasses should look great at night
task: make sure they can wear them at night
task: so they can, so they can
So i often run into the following needs:
I have a status meeting with Cool Cats on Thursday and i want to see all work for them at once.
The company asks me to apply a new terms and conditions to their sites. Now i have one new issue that i want to apply to multiple sites at once in one company. Google makes a change to how SEO works and i now have an issue that applies to multiple sites in multiple companies. How do i do those things?
So, is it better to set up the company as the project and the sites as epics? Should i have the company as a category? How would i list "Everything i need to do for Cool Cats" if the sites are broken up in projects?
I would create a project in JIRA for each company, e.g. project =CoolCats, and project = CoolGlassesCat.
Then I would create a board that has a filter for both projects - i.e. project in (CoolCats, CoolGlassesCat). That way you see all of the work you need to do on one board.
Then I would create either Quick Filters for each company to only show their cards so you can quickly see what work each company has independently.
Or you could create different Swimlanes for each company.
I hope that helps!