When I click on "all open issues" it shows my issues that are listed as closed. How do I get them to be considered resolved? I'd like them off of the "open issues" list.
You need to set the resolution to something (absolutely any value - the system sees an empty field in the database as "unresolved" and then "resolved" if there is any content)
You'll need to take a look at your workflow. Look at what status you consider "closed", and then look at all transitions into those closed-status. Those transitions all need either
Also check the transitions that go from closed status back to open ones, they need post-functions that clear the resolution
Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events