Hi
I want to used PIR within Jira.
I click on the button that says "Create a post-incident review" but when I do that it wants me to create a ticket.
Is that correct?
Pre
Yes, a PIR is a type of issue, set up to track the process of going through a post-incident review. The defaults give you a set of fields and a workflow to help you with that process.
Hi @Pritesh_Gohil ,
Yes. And you can create the ticket with issuetype 'post incident review'. This article may be helpful: https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/incident-management#:~:text=Teams%20can%20create%20long%2Dterm,incident%20reviews%20under%20ITSM%20categories.
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