How do I use post incident review in jira

[Pritesh_Gohil]

Hi

I want to used PIR within Jira.

I click on the button that says "Create a post-incident review" but when I do that it wants me to create a ticket.

Is that correct?

Pre

[Nic Brough {Adaptavist}]

Yes, a PIR is a type of issue, set up to track the process of going through a post-incident review.  The defaults give you a set of fields and a workflow to help you with that process.

[Carlos Garcia Navarro]

Hi @Pritesh_Gohil ,

Yes. And you can create the ticket with issuetype 'post incident review'. This article may be helpful: https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/incident-management#:~:text=Teams%20can%20create%20long%2Dterm,incident%20reviews%20under%20ITSM%20categories.