Hi @Tanya Keni
This happens when you have restricted permissions in the project. One suggestion is to compare your permissions with someone else on the project who can mention users.
Otherwise try this:
Jira Settings -> Global Permissions
Go to the bottom of the page, on Add Permission, and choose:
-> Browse users and Groups, on the first dropdown
-> "The group name" (eg. jira-users) you want to give this permission.
When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...
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