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How do I sign up for Jira?


I've been trying to sign up for the free cloud version, however whenever I put in my website name, I just get this error.


"It's taking longer than expected to get you started. Please check your inbox to see if the order has completed successfully, or contact us."


I have checked my inbox and my spam folder. Nothing I can see from Atlassian other than community related emails.

2 answers

1 accepted

4 votes
Answer accepted
Pramodh M Community Leader Jan 10, 2022

Hi @David Leberfinger 

Welcome to the Atlassian Community!!

Have you tried to setup Jira Cloud Instance via this URL

Status shows all good ( and you should be able to get up and running with the new site

Confirm once with navigating to to verify whether your site is created!!


I went to and it looks like that was all I had to do, from there I went to add a product. That sign up link is misleading and wouldn't actually allow me to create a Jira account. 


Thank you for the help.

Like Pramodh M likes this
Pramodh M Community Leader Jan 10, 2022

Yeah!! Sometimes the browsers are crazy too!!

Glad it was of help 🙂


0 votes
Brant Schroeder Community Leader Jan 10, 2022

@David Leberfinger Have you tried using a different name?  I am wondering if the name you are using is already in use or has a reserve character in the name.  

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