How do I share Issues with other Project Boards?

[Julie Reviglio]

I still relatively new to Jira and I am trying to organise sharing of issues between project boards.

For example: We have a Project for our Sales Department (let's call this A) and on the board is a sales campaign (call this issue 1). When it reaches a certain stage of processing and moves to a particular column (in this case the column is labelled Rebate), I need the issue to appear on our Accounts Department Project Board. This will then start our account departments processing and invoicing the rebate. When it reaches the end of the Rebate board column (labelled Invoiced), I need that issue to go back to the original board in the Sales Department to finalise that particular promotion.

Is this something that can addressed easily? And how would I do this?

[Benjamin · Accepted solution]

HI @Julie Reviglio ,

You can do this but this is not how the boards are usually used. However, the boards are flexible in order to accomplish this. It means the boards that are created would not necessary be tied to projects, otherwise account department project can't see the sales department project.

See posting to steer you to the right direction:

https://community.atlassian.com/t5/Jira-questions/How-to-manage-multiple-projects-in-a-single-board-under-new-JIRA/qaq-p/661120

It will come down to how the status, columns, and filters are set up on the boards.

-Ben

[Julie Reviglio]

Thank you so much for this info - big weekend reading and applying