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How do I retrieve a deleted user's JIRA task

We have deleted a user, but the user still has some tasks. We want to retrieve the jIRA of this user. How do we do that?

3 answers

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Answer accepted

I know how to handle this, use the following JQL to do it:

assignee = "Former user" or reporter = "Former user"

Hi @songxingyuan 

You could create the user again with the same username. 

But i presume that you do not need that user to manage the issues anymore, so you could just create a filter like

assignee = username 

and perform a bulk change and edit the assignee to someone that still exists in Jira. 



No, the user id will be automatically retrieved after assignee; only the correct uid can be retrieved. I tried your method, but it doesn't work.


Once your Atlassian account is permanently deleted, you can’t restore your account. Before we permanently delete your account, you’ll have a 14-day grace period, during which the account will appear as temporarily deactivated. You have until the grace period is over to cancel the deletion.

Please check the following article: Delete your Atlassian account 

Thanks for accepting this answer if it resolves your question.

So there is no way to retrieve jira of deleted users is it?

I currently have a support request running with Atlassian about an accidentally deleted Cloud user (portal-only customer, not an Atlassian account). Atlassian claims they cannot recover it.

So there is no way to solve it, right? Ha, ha, ha

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