How do I install my license?

Paul Curtis January 24, 2018

I have installed a copy of the jira server. After a while it tells me that I need to buy a license. I buy a starter license. The instructions on how to install a license are incorrect. I can get to the admin search. When I type in license the only option is Versions and licences. I select Versions and Licenses. That takes me to a page that has my current license and no way to install a license. Clicking on the help link sends me to a 404 page. Clicking on support leads me here. How do I install my license?

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
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January 24, 2018

When you go to "versions and licences", look at the line that has your "current licence".

It has a pencil icon next to it.  Although you can also click on just the string that is the first few letters in the key too.  That gives you a text box with your whole old licence key.  Paste the new key in there.

Paul Curtis January 24, 2018

That is what I tried the first time. Doing that once gets me to a login screen. When I logged in it dumped me back to the license page with no change. I assumed that I had failed at updating the license. Doing it a second time succeeded.

 

Thanks

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