The classic Jira issue view has a great Zendesk view that shows the linked Zendesk ticket number and summary details. It also has a great "Notify Zendesk" button that allows the user to place a comment on the Zendesk ticket from inside JIRA.
We are using JIRA Agile. Can I add that Zendesk functionality to the Issue Detail View that shows up on the right hand side of my agile board?
...It's true that there are projects in Jira; but they are merely a way to cut off issues, to tell them apart from other sections of work and to apply rules that are specific to that team (the schemes)....
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