Hi,
The classic Jira issue view has a great Zendesk view that shows the linked Zendesk ticket number and summary details. It also has a great "Notify Zendesk" button that allows the user to place a comment on the Zendesk ticket from inside JIRA.
We are using JIRA Agile. Can I add that Zendesk functionality to the Issue Detail View that shows up on the right hand side of my agile board?
Thanks!
This could also be implemented in the Zendesk plugin for JIRA, I have requested that feature on the Zendesk forums.
Hi Barbara,
I'm afraid that's not possible. I have created an improvement regarding this request being tracked at: https://jira.atlassian.com/browse/GHS-11868
Please add yourself as a watcher to be notified of future updates.
Cheers,
Clarissa.
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