We have created a workflow with the approval process in the Tickets. But when we export or print the tickets to save for auditing purpose it does not show who has approved it. These details we can find in history. So we wanted to export the ticket with the history option.
There is an enhancement request in Atlassian's backlog that you can vote on:
Besides that, you can check out the Marketplace for apps that extend the export capabilities of JIRA, or consider developing your own solution the references the REST API.
I found this app in my searching. I've never used it before, and it may not be the only one that provides this capability. You should do additional searching to look for alternatives.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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