Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can I move an issue from a team-managed project to a company-managed project?

When I attempt to move an issue from the team project to the company project, I keep receiving a notification that I will lose some of my fields because they don't match exactly. If the names of the fields are exactly the same, it creates an error with my automation. How can I do this without losing the data?

2 answers

1 vote
Jack Community Leader Jun 18, 2021

Have you attempted a single move operation to assess what happens?

Seems the source Project and Target Project have different Screen Schemes (with different fields) and so the error. May be you should configure both Projects with same Screen Schemes in order not to loose data.

Hi @Rajesh Kumar Reddy 

I do not believe that always works, as the Team-Managed projects each can have their own custom fields which are independent of the ones from the Company-Managed ones...and so some fidelity can be lost.  Please see here for more information:

Best regards,


Jack Community Leader Jun 18, 2021

Precisely. That is why I suggested you try a sample to understand what day do you might lose and see if there’s a means of working around it. For example let’s say there’s a certain field that you lose data on and let’s say that Field, is a drop-down with three choices. Then you could move all of the issues with value A and then edit those issues after they move to set the value to A. Repeat for B and C

Like # people like this

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira

⏰ Day in the life of a Jira Admin!

Hello Community! We thoroughly enjoyed this just-for-fun conversation in the Jira Admin Group about what it's like to be a Jira Admin. For #JiraJuly, our talented designers created these graphics t...

204 views 2 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you