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I need to filter my issues based on a number of fields, including GH rank fields. I have a rank field for each department, so for example, I want a filter that shows all items ranked #1 for 3 different departments, each of which has its own rank field.
You can't use the GH rank field for filtering AFAIK, just for sorting. The actual value will be a large, arbitrary number. Unfortunately there is no top(n) operator like you have in sql in jql, so I can't see how you can have a query that returns the top 3 ranked issues per department or something else.
Also my understanding is you should have only one global rank field, there is no need to have a rank field per department.
Sorry, I don't know what AFAIK is. Here's the scenario in more detail:
I'm using a project to manage a backload of enhancement requests. Each department requests enhancements. A particular enhancement might be a top priority for Dept 1, but a #5 priority for Dept 2. The only way I'm aware of (and I'm new to JIRA/GH) is to create a rank field for each dept. Then they can use the planning board with a filter applied to see only issues that they care about (managed through a different custom field) and rank them. I set the sort order to be the Dept's rank field, so they can rank the issues as they see fit without impacting overall rank.
Let me know if this makes sense, if you need more info, or if (hopefully!) there's a better/simpler way to do this. Thanks.
Thanks, I'll take a look at the JIRA report link in just a bit. Here's the link to the page that made me think i COULD filter based on GH ranks:
Specifically the sentence that says "You need to manually update any saved JIRA filters that include the GreenHopper Rank custom field to use the new GreenHopper Global Rank field(s)."
Maybe i'm mis-interpreting that sentence?
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