your original post did not convey that you are setting up swim lanes by stories. Indeed if that is your intent then that is all you need to do to get story swim lanes.
Can you provide an image of what you see? Stupid question but, do you have stories created?
I have the same problem.
The Board configs are set as "Base Swimlanes on Stories", but "expand and collapse all swimlanes" are disabled. Apparently I'm using Scrum board.
I have Stories that have subtasks. My goal is to see the subtasks in the Board. Currently I see only the Stories.
I had the same problem and then, while trying to fix the problem, I realized that I changed the board query to include the value of a Team custom field we added to issues. The thing is, stories, bugs, tasks, etc do get a value so that they appear in each team's board (everyone is under the same project). But subtasks do nat have a value assigned for the team field, so they were simply not returned in the scrum board and thus, no swimlanes to display.
To check if the problem originates from there, I would suggest going into the board's filter edit mode and make sure that subtasks are actually part of the result.
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
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