Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,057
Community Members
 
Community Events
165
Community Groups

How can I create issues automatically which summary depends on a custom field values

Hi dear all,

I need to create an automation which summary gets values from "Customers" custom field values. For instance if it has 300 different customers names, so the automation must create 300 issues. The other purpose is if a new values coming to this custom field, the automation must create new issue, otherwise it will not create new one.

I really appreciate if you help me on this problem.

Thanks in advance! 

 

BR/ Anar

2 answers

Hi @Anar Mahmudzada 

Automation for Jira rules are limited to 100 issues/things for triggers and branches, and so you would not be able to create 300 issues.

If you are able to split those up into batches, you might be able to do this. 

However, you describe 300 values in a single select list, so what is the purpose of the single selection?

Kind regards,
Bill

Sorry my late response. 

I had created excel file, added 300 values to this file, then imported the file to the project. 

Thanks for explaining how you imported the values into the list.  I was instead asking the field's purpose/how you use it.  Understanding that may help the community to offer alternative suggestions.  Thanks!

0 votes

Use Smart values to get the data from a field. Please refer the link below.

What are smart values? | Cloud automation Cloud | Atlassian Support

Thanks a lot for your response. Yes I used smart values for setting summary but it does not work.

Like S Gopi Krishna likes this

Can you once try using the additional fields option which will be available under more options as shown below.

2022-06-07_17h58_09.png

If this solution not works I will suggest you to raise a ticket in atlassian they will help you with this requirement.

Thanks bro. But as I mentioned before if there is 300 values in single select custom fields the automation must create 300 different issues and must set the values to the summary in every issue. I am considering I need to write script for the solution.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,813 views 37 48
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you