How can I clear "Done" issues from Done column in Jira HR blank project

Yulia Alexandrova December 27, 2022

Hello,

I recently created a Human Resources project with the Kanban board in Jira. It is very smooth so far, except for the fact that there is no "clear # of issues" functionality at the top of the Done column. 

I read multiple other threads in the community pages but wasn't able to find the answer to how to set this function once you don't have it. I found a hint that after 2 weeks, items in this column automatically get removed, but I'm not 100% if it is so. 

How to avoid issues piling up infinitely in the Done column? Attaching a screenshot of the problem below.

Screenshot 2022-12-27 at 06.32.16.png

 

Please help, 

Yulia

4 answers

0 votes
Julien Sauget August 23, 2024

There is an option to clear the column manually for team managed projects:

https://community.atlassian.com/t5/Jira-articles/Introducing-manual-board-clearing-for-your-next-gen-Kanban-board/ba-p/1411958 - thank you @Tara Mullen-Boustiha for pointing this out! ;)

2023-06-03_16h35_38.png

For company managed projects, you can only set a timeframe in Configure board/General/Completed issues (last option in the page):

https://confluence.atlassian.com/jirasoftwareserver/configuring-filters-938845268.html#Configuringfilters-(Kanbanonly)Hidingcompletedissues

image.png

 

0 votes
Tara Mullen-Boustiha December 29, 2022

Hi Yulia,

 

This documentation goes over everything for releasing issues on a Kanban board.

https://community.atlassian.com/t5/Jira-articles/Introducing-manual-board-clearing-for-your-next-gen-Kanban-board/ba-p/1411958

Julien Sauget August 23, 2024

It seems that this option is only available for Team managed boards. For Company managed boards, you can only set a schedule to hide issues from your board, under Configure board/General:

image.png

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 27, 2022

Hi @Yulia Alexandrova 

In Jira work management you can clear manually your done issues, only if you are the project admin:

To manually clear Done issues from your board, hover over the Done column and select More (…) > Clear Done issues

https://support.atlassian.com/jira-software-cloud/docs/get-started-with-team-managed-projects/

If you are not the project admin then wait 2 weeks:

If you work in a Kanban style, Done issues are automatically cleared from the board every 14 days

Let me know if that clears things up.

Yulia Alexandrova December 27, 2022

Hi @Alex Koxaras _Relational_ 

I'm an admin of a project, please see the screenshot. 

Screenshot 2022-12-27 at 07.31.10.png

I also noticed that your instruction contains something about enabling the issue navigator by going to Project settings – Features to see issues that were Done. I don't have this Features option either:

Screenshot 2022-12-27 at 07.39.24.png

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 27, 2022

@Yulia Alexandrova after searching on the documentation, you can't manually clear your done issues. The only option would be to wait 2 weeks so that automatically issues will be cleared.

0 votes
Mohamed Benziane
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 27, 2022

Hi,

I found a hint that after 2 weeks, items in this column automatically get removed, but I'm not 100% if it is so. 

no you're right you need to edit this (kanban subfilter) to get rid of the issue once they are done.

Yulia Alexandrova December 27, 2022

Hey, @Mohamed Benziane this board doesn't seem to have the ability to add a subfilter like a regular board.

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 27, 2022

Subfilters exist only on jira software and company managed projects

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