My team migrated to a next gen board, but we cannot figure out how to add a 'Canceled' or 'Duplicate' status to the board so that tickets will fall off the board without having to delete the ticket.
Can anyone help me figure this one out?
Unfortunately, next-gen boards do not have the functionality to manually hide/archive issues, however, we created a feature request to implement it:
Please, feel free to vote and watch the suggestion in order to increase its priority and receive notifications about any progress on it.
For now, done issues are automatically archived on a project after spent a specific time on the done column of the next-gen boards, so we recommend you to use the old template if this is really a blocker for your use case.
Let me know if you still have any questions.
Unfortunately, next-gen boards do not have the functionality to include multiple resolutions that are not "Done". So being able to add "Cancelled" or "Duplicate" is not an option at this time. Please feel free to request the feature and vote on it so that Atlassian prioritizes it though!
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