How can I activate Jira's CSV?

[shin sang yoon]

The Jira version is 7.1.9.
Export to CSV is not visible in the process of exporting issues.
In the Issues export option, RSS and Excel exist.

I tried many things through various searches.
1. I edited the file <Jira_install_dir>/atlassian-jira/WEB-INF/classes/jira-features.properties and added the phrase jira.export.csv.enabled=true.
2. I added the file <Jira_data_dir>/jira-config.properties. and added the phrase jira.export.csv.enabled=true.

We added these options and restarted Jira.
However, the CSV button was not activated.
Is there a way to activate CSV other than the one I tried?

[Nic Brough _Adaptavist_ · Accepted solution]

I seem to remember that 7.1 was pre-csv export, meaning the code for it simply isn't there, whatever random parameters you throw at it, it's not going to run something it doesn't have.

Excel was replaced by CSV a while ago, but I do not think it was quite as long ago as 7.1.

To get CSV from a 7.1 system, use the Excel export, open it in a spreadsheet (despite saying Excel, it's actually an open xml format which lots of spreadsheets can understand fine), and then save it as CSV.