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How can I Tag a team I've created on a Jira ticket?

Hi community!

I've created a group of project managers at work, that was supposed to serve us when creating a ticket relevant for us all and wishing to tag everyone. 

For some reason, when I create a new ticket and press @, it does not offer me the group's name as an option. 

what am I missing?...

Thanks a lot!

Dor

 

5 answers

4 accepted

2 votes
Answer accepted

It's currently not possible to mention groups. There is a suggestion request which you can vote for - JRACLOUD-28225 

1 vote
Answer accepted

@dor pundak  You cannot tag groups in jira tickets comments, you can only tag users in it,

As a workaround you can create a DL including all those users and then use that DL to create a Jira user, this way you can tag that jira user and it will sent an e-mail or notification to all the members in that DL

0 votes
Answer accepted

@dor pundak As others have pointed out, it's not possible to mention groups. But you can create a team and mention them in Jira and Confluence. See https://community.atlassian.com/t5/Jira-articles/Keep-your-team-in-the-loop-with-Team-mentions-in-Jira-Software/ba-p/1280016 for more details.

Here you can also find a few workarounds while working with multiple users: How do I assign issues to multiple users | Atlassian Support | Atlassian Documentation

0 votes

thanks everyone!

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