Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can I Tag a team I've created on a Jira ticket?

Hi community!

I've created a group of project managers at work, that was supposed to serve us when creating a ticket relevant for us all and wishing to tag everyone. 

For some reason, when I create a new ticket and press @, it does not offer me the group's name as an option. 

what am I missing?...

Thanks a lot!



5 answers

4 accepted

2 votes
Answer accepted

It's currently not possible to mention groups. There is a suggestion request which you can vote for - JRACLOUD-28225 

1 vote
Answer accepted

@dor pundak  You cannot tag groups in jira tickets comments, you can only tag users in it,

As a workaround you can create a DL including all those users and then use that DL to create a Jira user, this way you can tag that jira user and it will sent an e-mail or notification to all the members in that DL

0 votes
Answer accepted

@dor pundak As others have pointed out, it's not possible to mention groups. But you can create a team and mention them in Jira and Confluence. See for more details.

Here you can also find a few workarounds while working with multiple users: How do I assign issues to multiple users | Atlassian Support | Atlassian Documentation

0 votes

thanks everyone!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

🏊‍♀️ Atlympic Event: Trello

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

100 views 1 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you