I've created a group of project managers at work, that was supposed to serve us when creating a ticket relevant for us all and wishing to tag everyone.
For some reason, when I create a new ticket and press @, it does not offer me the group's name as an option.
what am I missing?...
Thanks a lot!
@dor pundak You cannot tag groups in jira tickets comments, you can only tag users in it,
As a workaround you can create a DL including all those users and then use that DL to create a Jira user, this way you can tag that jira user and it will sent an e-mail or notification to all the members in that DL
@dor pundak As others have pointed out, it's not possible to mention groups. But you can create a team and mention them in Jira and Confluence. See https://community.atlassian.com/t5/Jira-articles/Keep-your-team-in-the-loop-with-Team-mentions-in-Jira-Software/ba-p/1280016 for more details.
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