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How can I Tag a team I've created on a Jira ticket?

Hi community!

I've created a group of project managers at work, that was supposed to serve us when creating a ticket relevant for us all and wishing to tag everyone. 

For some reason, when I create a new ticket and press @, it does not offer me the group's name as an option. 

what am I missing?...

Thanks a lot!



6 answers

4 accepted

2 votes
Answer accepted

It's currently not possible to mention groups. There is a suggestion request which you can vote for - JRACLOUD-28225 

1 vote
Answer accepted

@dor pundak As others have pointed out, it's not possible to mention groups. But you can create a team and mention them in Jira and Confluence. See for more details.

1 vote
Answer accepted

@dor pundak  You cannot tag groups in jira tickets comments, you can only tag users in it,

As a workaround you can create a DL including all those users and then use that DL to create a Jira user, this way you can tag that jira user and it will sent an e-mail or notification to all the members in that DL

0 votes
Answer accepted

Here you can also find a few workarounds while working with multiple users: How do I assign issues to multiple users | Atlassian Support | Atlassian Documentation

@dor pundak and others. Since you've expressed interest in Teams functionality.


We have an upcoming release of a brand new Teams field in Jira and we'd like to invite you to join a limited Early Access Program!

With this field enabled, users will be able to
- Create and manage teams
- Associate Jira issues with Teams
- Search (JQL), filter, and create reports for issues by Team
- View the issues associated with a team on the team profile (across Jira, Confluence and more) We are launching this as part of a larger mission to enable our products to be more effective for teamwork. This field uses the Atlassian Teams concept (the one that is accessible through the People menu on the top nav on Jira and Confluence cloud editions). We are also working on unifying the different team concepts you see in our products today into one single Atlassian Teams concept that can be used across the Atlassian product suite. If this sounds interesting to you, we would love it if you would join us in trying out these early features to help us shape the future of Atlassian Teams. Please fill out this form if interested - We are looking for teams that currently use the free & standard edition of Jira software.

Full context at


Form to fill to try out the feature :

thanks everyone!

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