Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How Many Custom Fields can you show on a Next-Gen Issue?

Hi,

I've recently been creating New Issue Types on a Next-Gen Scrum Board. I've configured the context, description and hidden fields.

However, when I create an issue in the Project, I can't see these fields, and so far have had to configure the issue each time.

Is there a cap on Custom Fields?

For context: I'm an Admin on our Instance, and on the Project this relates to.

3 answers

1 accepted

0 votes
Answer accepted
Daniel Ebers Community Leader Dec 26, 2020

Hi @Imogen Jones

in case you were not able to resolve the issue you faced, yet - please feel free to share a screenshot (please don't forget to anonymize private, personal/sensitive information).

Like Walter already perfectly said a lot of changes came to Jira Cloud lately so it is just too easy to miss the one or another aspect from time to time.

Regards,
Daniel

Hi, thanks for this, we were impacted by this issue:

Delay for newly created fields availability and usage
Incident resolved
Between 17-Dec-20 2:00 AM UTC to 23-Dec-20 11:40 AM UTC, we experienced an issue with newly created Jira fields behaviour, that was impacting some Jira cloud customers. The issue has been resolved and the service is operating normally.

Daniel Ebers Community Leader Dec 27, 2020

Oh okay, I see! Interesting finding, thank you for updating us.
Hopefully it is fixed now and will not come back.

Hi @Imogen Jones ,

I have checked with my instance and custom fields are working fine for me. You have to configure the field for each issue types. Like if you want a custom field for 'Task and Story' issue type it means you have to configure this for both the issue types. I would recommend please check if you have hide the fields or you can check if this is the issue of new issue view.

I hope it will help you.

Hi @Imogen Jones,

I am not aware of any limit on the number of custom fields you could add to an issue. However, quite a lot is changing around the so called new issue view currently, so I'd recommend you to check out this Community post on the topic.

Apart of having a look whether you're using either the new or the old view also a silly remark maybe on my part - also check whether you haven't configured any fields as hidden. In that case they obviously won't be visible when you create an issue.  

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira

Announcing the waitlist for Jira Work Management

Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...

880 views 14 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you