I am hosting a Jira server and it is now unable to load in a browser. I believe the Windows server restarted to install Microsoft updates and now Jira does not load
What steps can I do to diagnose and fix this this problem?
We'll need to know what errors you're getting in order to proceed. Are you able to look at the catalina and Jira Logs to see what kind of error it's throwing? What do you see in the browser when you try to access Jira?
Could you also let us know what you mean by the "default Jira database"? If you are referring to the embedded one, please be advised that is only meant for testing and should not be used for a production Jira instance.
Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...
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