I was wondering did anyone have any ideas on how to hide the project links on the customer portal.. I have tried system settings and removing the Customer portal from 'Browse Projects' which in turn generated an error message:
Any help/insight is greatly appreciated.
I guess I need to better understand your requirements. The purpose of the portal channel is to give your customers a means of raising requests, viewing requests and viewing KB articles if configured to do so. So are you trying to make the portal 'blank' for any and all customers for all projects or what?
I’m guessing you serve your customers thru email only and simply want to ‘disable’ the portal channel? Unfortunately there is no way currently to hide a portal from a Customer of the associated project. There are quite a few open requests related to this. Here is one that also has some related links - JSDCLOUD-1547 I encourage you to vote/watch any that apply here.
Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across their Jira Cloud instance. ...
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