We currently use the Field Security plugin to hide various custom fields and time tracking data from our customers.
This has been fine while we've been using the standard JIRA view, but now the development teams want to allow the customers access to the Agile boards so they can rank issues etc.
The problem with this is that the Field Security plugin doesn't hide anything within Agile, and with Agile anyone can create their own boards and choose which fields are shown on the issue view. This means our customers would be able to access our hidden fields if they wished.
Has anyone else had an issue? If so how did you get round it?
We're considering one of the following which all have downsides:
1) Custom JS in the page to hide the options to add fields or create boards (could be circumvented)
2) Separate projects for the issues with protected data (mgmt overhead)
3) Internal and external JIRA's (synchronisation issues)
Thoughts and suggestions welcome!
...It's true that there are projects in Jira; but they are merely a way to cut off issues, to tell them apart from other sections of work and to apply rules that are specific to that team (the schemes)....
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