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Help! Jira Service Desk spam attack...how to solve/prevent?

We're getting a spam storm of Jira Service Desk tickets.

How do I solve this? Can I blacklist email domains?

How do I prevent it from happening again? Is there a Spam filter in settings somewhere?

Thanks!

1 answer

It looks like there is no feature for this currently, but based on the status of the following issue it would seem that a blocklist for email addresses will be coming soon.

https://jira.atlassian.com/browse/JSDCLOUD-3836

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