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Hello, We installed an app, it didn't open, they said that the Universal Plugin Manager plug-in sho

jira error last.PNG

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Answer accepted
JimmyVanAU Community Leader Nov 26, 2020

Hi Galip,

Sorry to hear about that. It looks like you're experiencing this:

https://confluence.atlassian.com/jirakb/bundled-plugin-not-available-error-thrown-on-jira-server-login-212173447.html

Follow the steps there to increase the timeout.

You may also want to review the amount of assigned memory. I've seen this is the past where it was related to low memory configurations. Check https://confluence.atlassian.com/adminjiraserver/increasing-jira-application-memory-938847654.html as a starting guide. This should be proportional to the amount of memory available on your server.

Cheers, Jimmy

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Daniel Ebers Community Leader Nov 29, 2020

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