We've noticed a feature where Jira issues can be transitioned automatically on a pull request merge. It seems to be described here.
There are two things we don't understand. First we don't seem to be able to transition to a state we call "Done" in our workflow. AFAIK, there are no "fields that have to be filled out" to transition to Done, but I don't really know exactly what that means, so I'm confused.
Second, is there a way to configure which potential transitions show up? In our situation, a transition to "Shelved" is the only one enabled, which doesn't make sense in this case.
So we've got a transition to a non-sensical state enabled, and the one we want is disabled. And the page referenced above doesn't clear it up.
Any help would be much appreciated.
Are you using a Team Managed project or a Company Managed project in JIRA?
Regarding the "fields that have to be filled out", when you manually transition an issue to Done do you have any pop-up screen that makes you fill in any fields?
I haven't worked with the JIRA/Bitbucket integration before, so I can't address your other question concerning the available status.
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