It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Has anyone seen that backlog is randomly re-ordering itself sometimes?

We just spent ages prioritising our backlog and moving everything to the correct place by Rank, then we moved some tasks into Sprint 3 to check the total estimate counter (we are currently on Sprint 1).

As soon as move around 10+ tasks into that sprint, it reversed the Rank order when they were in that sprint. When we moved it back into the backlog the order stayed reversed.

What's worse, is we thought that perhaps hitting refresh will get them back to the order they were supposed to be originally.

However, this actually caused the order of the ENTIRE backlog to mess up, with different stories jumping to completely random locations, some staying where they were etc.

So obviously all of our work prioritising the backlog was lost, and we really need the solution asap, in order to unblock us to re-order the backlog safely again.

1 answer

This just happened to us as well. We were in the middle of prioritizing our backlog. Stepped away for a little bit. When we went back to it, lots of issues landed in different spots. Definitely did not preserve a lot of ordering work we went through. It is definitely not a filtering effect. All of the issues currently have the same priority. I'm assuming the backlog would prioritize the actions of manual ordering but what just happened would suggest otherwise. 

@Lynne Liu Any additional learnings or insights to share after posting this 6 weeks ago?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

751 views 9 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you