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Half way migrated Project (from Jira Server to the Cloud)

HI there,

I ran the migration from the "Migration to Cloud" option from Jira Server to the Cloud.

In the middle of the migration, an error occurred Jira-error-02-dec-2021.png

Can I delete the Project from the Cloud and re start the migration all over again?


1 answer

0 votes
Charlie Misonne Community Leader Dec 03, 2021

Hi Nestor, welcome to the Atlassian Community!

Are you sure this error blocked your migration? Last time I ran a server to cloud migration with the JCMA app I also got this "error communicating with server" but the import did continue.

Just know that if you delete the project and start over the new migration will recreate the fields, worfklows etc. so you might want to clean that up before or after running a new migration.

Hi Charlie,

The migration continued indeed.

I deleted the Project and tried the migration again.

It seems there are some Custom fields that the JCMA do not migrate.

Any suggestions or workaround for this issue?

Please advise.

Thanks again!

Charlie Misonne Community Leader Dec 07, 2021

Hi Nestor,

What type of custom fields are not being migrated?

Know that not all types are supported. You can find a list of supported fields on this page: hWhat gets migrated with the Jira Cloud Migration Assistant 

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