I updated JIRA to 5.2.11 and our license has expired since 11/Sep/13
I was told that I can install to the latest GreenHopper version before my license expiration date
so I installed GreenHopper 6.2.3 and got the messege: License is for an older version and maintenance has expired
in my.atlassian.com you can generate compatible license key, so I did
and then I got the following message: GreenHopper is currently unavailable. This might be because an upgrade task has failed to run or has not not yet completed.
I followed the logs and there is no SQL Exception or any exception related to Greenhopper in the atlassian-greenhopper.log (catalina.txt)
everything looks fine and still I get it to work, what seems to be the problem?
Please help me!
I am not sure what I did but GreenHopper is working now
I changed the license key back to the old one than reindexed and accidently stopped JIRA
I started JIRA again and then I noticed that in the logs that GH is building all the boards again
now it works
Perhaps you can try to refer on the following disccusion which could possibly help you to address this issue:
If problem persist, you might want to raise a support ticket in https://support.atlassian.com for further analyzing and investigation.
Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...
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