[Greenhopper 5.7.4] drag & drop ranking not set

[Deleted user]

I was able to change the ranking of my issue for month.

And since 2 weeks, I can't modify ranking.

I drag & drop my issue in greenhopper UI. The ranking there is OK but if I refresh my page i've got my old ranking.

I try to optimize the rank => No change

I try to filter my context => No change.

For information I've got +4000 issues in my project.

Someone can help me ?

[Deleted user]

how can i check javascript console ?

[Renjith Pillai]

Anything in logs?

Does the javascript console in the browser report any errors?

[Deleted user]

I tried a daily restart => No change

I tried to change user preference => 500 issues & no change

It's really really a big problem

[Renjith Pillai]

Also can you get your GreenHopper upgraded? If you are using Global Ranking (from Labs) it was a bit unstable during that time.

[Deleted user]

I can't because we use jira 4.4.1 in production environnement

[dleng]

Can you check if your current user has permissions for Schedule Issue ? If you don't have permissions to Schedule Issues (which links to the greenhopper ranking permission) then your ranking changes will not persist.

[Deleted user]

yes i've got it. if not the feature didn't work before ...