[Greenhopper 5.7.4] drag & drop ranking not set

I was able to change the ranking of my issue for month.

And since 2 weeks, I can't modify ranking.

I drag & drop my issue in greenhopper UI. The ranking there is OK but if I refresh my page i've got my old ranking.

I try to optimize the rank => No change

I try to filter my context => No change.

For information I've got +4000 issues in my project.

Someone can help me ?

5 answers

Can you check if your current user has permissions for Schedule Issue ? If you don't have permissions to Schedule Issues (which links to the greenhopper ranking permission) then your ranking changes will not persist.

yes i've got it. if not the feature didn't work before ...

0 votes
Renjith Pillai Community Champion Jan 11, 2013

Also can you get your GreenHopper upgraded? If you are using Global Ranking (from Labs) it was a bit unstable during that time.

I can't because we use jira 4.4.1 in production environnement

I tried a daily restart => No change

I tried to change user preference => 500 issues & no change

It's really really a big problem

0 votes
Renjith Pillai Community Champion Jan 22, 2013

Anything in logs?

Does the javascript console in the browser report any errors?

how can i check javascript console ?

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