GreenHopper related issue


We are getting a problem after uploading the plugin in Jira. It is showing the message:"GreenHopper is currently unavailable. This might be because an upgrade task has failed to run or has not not yet completed."

Please contact your system administrator if you continue to see this message.

1 answer

0 votes

The are couple of reason with the behaviour, such as:

  • You are installing GreenHopper 6.2 on JIRA 5.0.x and lower
  • Some GreenHopper upgrade task are failing
  • You are downgrading GreenHopper
  • There are issues with the license

It sometimes best to raise a support ticket in regarding the error and provide the Support ZIP as well.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 26, 2019 in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

626 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you