GreenHopper related issue

Hi,

We are getting a problem after uploading the plugin in Jira. It is showing the message:"GreenHopper is currently unavailable. This might be because an upgrade task has failed to run or has not not yet completed."

Please contact your system administrator if you continue to see this message.

1 answer

0 votes

The are couple of reason with the behaviour, such as:

  • You are installing GreenHopper 6.2 on JIRA 5.0.x and lower
  • Some GreenHopper upgrade task are failing
  • You are downgrading GreenHopper
  • There are issues with the license

It sometimes best to raise a support ticket in support.atlassian.com regarding the error and provide the Support ZIP as well.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Organizing your space just got easier - Page Tree Drag & Drop is here

Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...

56 views 3 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you