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Granting access to assign tickets

I'm the admin user of the Kanban board however, i don't want any other user for now to be admin level user.

What level of access should i grant the users so that they can create the ticket, move the ticket from one column to another and even get the tickets assigned to themselves?

From where can i grant the users this access?

3 answers

0 votes
Jack Community Leader Jul 13, 2018

if you created the board you are the owner and others cannot modify it. BUT all other users can easily drag-drop and create issues. What you need to ensure is that the desired users (group) have the necessary permissions:

  • Browse
  • Transition
  • Comment
  • Create

Go to the project(s) in question and then Project Settings and then permissions. Assign the appropriate group(s) to those permissions.

Screen Shot 2018-07-13 at 11.32.28 AM.png


Go to your permission scheme and then edit to specify who can carry which functions. 


is there an updated answer to this? I need my teams to be able to transfer tickets to other team members as needed and not make everyone an admin. never mind, I figured it out. now you have to go to follow:

but for this case, you need to chose the name of the Scheme that is being used for the projects listed. Then choose permissions.

Select Assign Issues, in my case I selected Project Role and choose Developers. Then selected Grant. 

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